Website Care Plans
Who is actually looking after your website?
Not the hosting company. Not the developer who built it three years ago. Someone who runs the updates, tests the backups and watches for problems every single week. If you are not sure who that is, we will check your site for free and tell you where it stands.
Your site right now
Core and plugin updates
Security scanning
For most business sites we look at, the honest answer to the first four is “nobody has checked in months”.
A website never tells you it is falling behind
It keeps loading. The forms still look fine. Meanwhile three things quietly stop happening, usually the moment the person who built it moves on.
Updates stall
Backups nobody has tested
A backup sitting on the same server as the site, or one that has never been restored, is a hope rather than a plan. Most owners discover this on the exact day they need it to work.
Nobody is watching
If the site drops at 2am, or the enquiry form silently stops sending, who finds out first? For a lot of businesses the answer is a customer, days later, and only if they bother to call.
The Australian Signals Directorate’s ASD Cyber Threat Report 2023-24 recorded more than 87,400 cybercrime reports, with an average self-reported cost of roughly $49,600 for small businesses. Unpatched software remains one of the most common ways in. A care plan is not insurance you hope to never use. It is the maintenance that stops the claim happening. Source: cyber.gov.au
Seven things, checked from the outside, explained in plain English
No logins, no access, no changes to your site. We look at it the way an attacker or a search engine would, then tell you what we found and what it actually means for your business.
WordPress and plugin versions
Whether core and the plugins we can detect are current, and whether any of them carry known published vulnerabilities.
Security headers and login exposure
The basic hardening that stops automated attacks, and whether your login page does anything at all to slow them down.
SSL and blacklist status
Whether your certificate is valid and current, and whether Google or the major security vendors have flagged your domain.
Mobile speed and Core Web Vitals
How the site performs on a phone connection, which is where most of your visitors and most of your lost enquiries live.
Broken links and forms
Whether your contact points actually work. A broken enquiry form fails silently, every day, and nothing tells you.
Hosting and backup signals
What we can tell about where the site is hosted and whether a genuine recovery path is likely to exist if something goes wrong.
AI visibility check (only us)
Whether ChatGPT, Google AI Overviews and Perplexity can read, understand and cite your site. Most maintenance providers have never looked at this. In 2026 it decides who gets recommended.
Free, no obligation, no sales call unless you ask for one. We email you the findings, usually within minutes, and a specialist reads every report before we follow up.
Send your web address, get the report in minutes
We run the seven point check, a specialist reviews the findings, and a plain English PDF lands in your inbox. No access to your site, no obligation, no sales call unless you ask for one.
- Free, and free means free
- No logins or passwords required
- Report written for a business owner, not a developer
- We will tell you if your site is in good shape
Protection that fits how much your site earns
Australian dollars, GST invoices, month to month. No lock-in contract and your website, hosting and data always stay yours.
Care Check
Free
A one-off outside-in health check on your existing site. The right starting point if you do not know where you stand.
- Seven point technical review
- Findings that matter, not a 40 page dump
- Plain English findings by email
- Report back in minutes
- No access to your site required
Website Care Plan, Starter
$147 / month AUD
The essentials, done properly. For brochure sites that simply need to stay current, safe and online
- WordPress core upgrades
- Plugin upgrades, tested
- Weekly offsite backups and restore
- Monthly maintenance report
Most popular
Website Care Plan, Professional
$197 / month AUD
For growing businesses whose website brings in leads and sales. Everything maintained, monitored and reported on.
- Everything in Starter, plus:
- Daily offsite backups and restore
- Security scanning and malware response
- 24/7 uptime monitoring
- Database optimisation and performance scans
- Broken link scanning and fixes
- Premium support, under 1 hour response
- Monthly maintenance report
Tailored care
Quoted
For eCommerce, multi-site owners and businesses where downtime costs real money by the hour.
- Everything in Professional
- WooCommerce and checkout monitoring
- Staging site for safe updates
- Included monthly development time
- AI search and AEO monitoring add-on
Prices in AUD and include GST. Month to month, cancel any time.
A local team, an offshore studio, or nobody at all
Plenty of overseas WordPress studios will maintain your site cheaply and competently. Here is what changes when the team is on the Gold Coast and has been since 2001.
| Kash softwar care plan | Offshore care plan | No plan | |
|---|---|---|---|
| Updates, backups, security | Weekly, managed | Usually included | Whenever you remember |
| Who you speak to | Gold Coast team, by phone | Email ticket, different time zone | Nobody |
| Billing | AUD with GST invoices | USD, exchange rate risk | |
| Knows your market | Australian business, local search | Generic | Not applicable |
| AI search and AEO readiness | Monitored and improved | Rarely considered | Invisible to AI |
| Can also run your marketing | SEO, Google Ads, Meta Ads, social | Maintenance only | No |
| Track record you can check | 5.0 from 64 Google reviews | Varies |
Maintenance keeps your site alive. AI readiness keeps it found.
A growing share of buying decisions now start in ChatGPT, Google AI Overviews, Perplexity and Gemini rather than a list of blue links. Those engines only recommend sites they can crawl, parse and trust. Slow pages, broken schema, thin content and stale information get skipped, silently, with no ranking report to warn you.
We watch the signals
Structured data, page speed, crawlability and content freshness are the same things that make a site maintainable and make it citable. Care plans keep them healthy month after month.
We track the mentions
Our AEO and GEO work tracks whether AI engines name your business for the questions your customers actually ask, and which competitors get named instead.
We fix what is holding you back
Add AI search monitoring to any care plan, or start with our AI Search Scanner and see where you currently stand.
Sixty seconds from you. Minutes from us.
01
Send us your web address
Your website, your name and where to send the findings. Tell us what is worrying you if there is something specific.
02
We run the seven point check
Your report is written in plain English and kept to the findings that matter. No 40 page dump for you to decipher yourself.
03
You get a short, plain English email
No visit or purchase in sixty days triggers a we miss you offer before that customer is gone for good.
04
Review request
A short prompt a few days after a visit, feeding straight into your Google rating and local search visibility.
5.0 out of 5, from 64 verified Google reviews
“I had the pleasure of working with Richie for over 10 years on our foundation’s website. He was always professional, reliable and incredibly easy to work with, and consistently delivered high quality work.”
Kate Gladdin, Nicole Fitzsimons Foundation
“Richie helps us to set up and maintain our website and he also helps us for marketing. He is great at what he does and helped us fill up one centre within a few months. We highly recommend him.”
Jing Zhang
“Richie is such a pleasure to do business with. Very knowledgeable and honest in his dealings. Highly recommend!”
E Cond
Before you send us your web address
Is the Care Check really free, or is it a sales call in disguise?
Do you need access to my website or hosting?
Is this not what my hosting company already does?
What happens if my site gets hacked while it is on a care plan?
How much does a website care plan cost?
Am I locked into a contract?
Do you look after WooCommerce and online stores?
Do care plans include content changes and new pages?
Where are you based?
One question worth answering Find out where your website actually stands
ree, no access needed, no obligation and no sales call unless you ask for one. Send us your web address and we will email you the findings, usually within minutes.
Titan Blue Australia, Broadbeach, Gold Coast. Web design, SEO, AEO, Google Ads and Meta Ads since 2001.
